Video clip (YouTube) – Correct Technique Freeze (Formal Dell Tech Assistance)

If your pc out of the blue stops responding while in Home windows, you could be dealing with a pc lock up concern. For pc lock ups, there are measures you can choose to try to learn the root induce.

Be aware: If the concern a short while ago begun, take note any current components or application adjustments in advance of commencing troubleshooting, as reversing people current adjustments could speedily detect the concern.

Be aware: If the concern a short while ago begun, take note any current components or application adjustments in advance of commencing troubleshooting, as reversing people current adjustments could speedily detect the concern.

A piece of components could be leading to the lockup. Try out unplugging all equipment from your pc, such as:

  • Printers
  • Scanners
  • Media Card Audience
  • Compact Media cradles (iPod, PDA, MP3 participant, so forth)
  • Electronic Cameras and Video clip Recorders
  • USB storage equipment
  • CDs or DVDs from all optical drives
  • Docking station or port replicator

The only equipment that you really should depart connected to your pc are your watch, mouse, and keyboard, if the pc is a desktop.

As soon as this is finished, unplug the pc from the wall, take out the laptop computer battery (if relevant) and keep the energy button down for around fifteen seconds. Then plug wall energy again into the pc and try to restart.

If the mouse or keyboard is leading to the lockup, see Dell Awareness Foundation report, “Keyboard, touchpad, or mouse not working correctly“.

If you are not able to detect the concern by reverting current adjustments or unplugging equipment, you can troubleshoot making use of the measures that are outlined underneath.

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Home windows could display screen an mistake code that is related with the shutdown, restart, lockup, or mistake. The fastest way to come across data on this is to use the research motor of your alternative to seem for your distinct concern as Microsoft have thorough data for just about every:

Look for Dell  |  Look for Microsoft  |  Look for Google  |  Look for Bing   SLN129591_en_US__1iC_External_Link_BD_v1

For standard data about varieties of mistake codes, see Dell Awareness Foundation report, “Error Codes on Dell Commercial and Consumer products“.

How to Correct Blue Monitor of Loss of life Home windows ten (Formal Dell Tech Assistance) – (two:fifty nine)  – English Only

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To establish if your pc is dealing with a components dilemma, operate the Dell Preboot Technique Evaluation (PSA) Diagnostics. For data about how to operate Diagnostics, and to establish the concern, see Dell Awareness Foundation Write-up:

If the onboard diagnostics and other troubleshooting have not recognized the root induce of the lock ups, you could want to look at working the Fast Examination or Whole Scan at Dell private pc Diagnostics. You can track down these diagnostics at the url underneath:

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Be guaranteed to often operate servicing jobs on your pc to preserve it at peak efficiency. Find your running procedure underneath to study much more about efficiency and servicing of your pc.

Home windows ten has built-in pc servicing and efficiency jobs. No motion is essential.

Home windows eight and eight.one
Home windows seven 
Home windows Vista 
Home windows XP 

Also, use the System File Checker to confirm the pc data files and folders on your pc. To operate Technique File Checker, click Start out.

For Home windows XP, click Operate… and then type sfc /scannow in the box supplied and press Enter.

For Home windows Vista and Home windows seven, type sfc /scannow in the Start out Look for box in the Start out menu and press Enter.

For Home windows eight, form “maintenance” at the Start out Monitor, then select Conduct advisable servicing jobs immediately.

See also  8 Methods to Resolve Windows 10 Error Code 0xc00000e[2021]

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Generally, lockups can be brought about by out-of-date motorists or BIOS configurations. Be guaranteed to often update your motorists to choose complete gain of your components and application.

Frequently talking, you really should update your motorists and BIOS in the pursuing get:

  1. BIOS
  2. Chipset driver
  3. Video clip driver
  4. Audio driver
  5. Community driver
  6. Other motorists

Try out updating just about every of these motorists separately and then retest the pc to see if the dilemma carries on.

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Blocked air vents can induce efficiency challenges, as the pc could not be obtaining the appropriate air movement and the processor could overheat. To safeguard alone from overheating, the processor will gradual alone down and this efficiency reduce can be interpreted as a lock up. To be certain that this is not the root induce of the lock up concern, remember to comprehensive the pursuing measures:

  1. Look at the vents on the pc to see if they are included with dust and not letting warmth and air to move by. See instance that is revealed in Determine-one for a laptop computer vent and instance that is revealed in Determine-two for a desktop vent.

    SLN129591_en_US__21377120789898.LaptopVent
    Determine-one Vent on the base of the Notebook with dust.

    SLN129591_en_US__31377120809242.desktopvent
    Determine-two Vent on the entrance of a desktop with dust.

  2. Convert off the Technique.
  3. Take away all energy resources: Unplug the AC Adapter and Take away the Battery, or Unplug the Desktop Electrical power Twine.
  4. Use a compressed air can to blow the dust out of the vents. Be guaranteed to keep the can at an upright (close to ninety-diploma angle) and keep it fifteen-twenty centimeters (six-eight inches) absent from the goal.

Be aware: Do not use your mouth to blow the dust out of a laptop computer. The humidity from your mouth can induce long-lasting destruction. When making use of a can of compressed air, use in accordance to the instructions on the facet of the can, as you can induce destruction to the pc if made use of improperly. 

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Risk-free manner stops noncrucial apps and motorists from loading. This enables us to eradicate the application as a feasible root induce of the lock ups or stops responding.

Be aware: When making use of safe and sound manner, the movie resolution will be 800 X 600 and could make your icons and textual content show up greater than ordinary. Also, your desktop track record will not be existing in this manner. These are ordinary behaviors and will not demand troubleshooting to maintenance, as they will return to ordinary when you log again into typical manner.

Detect: Make sure you take note that when you log in Risk-free Method, your anti-virus plan will be disabled. Make sure you use warning when linked to a community or the Online though your anti-virus is disabled.

Be aware: When making use of safe and sound manner, the movie resolution will be 800 X 600 and could make your icons and textual content show up greater than ordinary. Also, your desktop track record will not be existing in this manner. These are ordinary behaviors and will not demand troubleshooting to maintenance, as they will return to ordinary when you log again into typical manner.Detect: Make sure you take note that when you log in Risk-free Method, your anti-virus plan will be disabled. Make sure you use warning when linked to a community or the Online though your anti-virus is disabled.

To boot into safe and sound manner, comply with the guidance underneath:

  1. Start out the pc.
  2. Faucet ‘F8‘ on the keyboard straight away and just about every a single next until the Dell symbol monitor disappears. From there, you will see the Home windows State-of-the-art Alternatives Menu on the monitor. (If the Home windows State-of-the-art Alternatives Menu does not show up, restart the pc and attempt yet again.)
  3. Select Risk-free manner with Networking and press Enter.
  4. Log in as the administrator or as a consumer with administrative obtain

For guidance on booting into Risk-free Method, see the related url for your running procedure:

In Home windows eight/eight.one, reference the pursuing report at Dell’s Assistance Internet site: 

In Home windows eight/eight.one, reference the pursuing report at Dell’s Assistance Internet site: How do I boot into Risk-free Method on Home windows 88.one on my Dell Particular Laptop or computer.

 

Open up apps and check the pc in safe and sound manner. If the signs and symptoms exist in safe and sound manner, keep on the troubleshooting measures in this report. If the signs and symptoms do not exist in safe and sound manner, the concern is probable linked to a driver or application and you could want to comprehensive measures six and seven to see if you can take care of the lock ups or halting responding.

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Be guaranteed that your pc is working with the most up-to-date updates for Home windows. Search the Home windows Update website to be guaranteed that your pc is thoroughly up to date.

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If your pc is locking up or halting responding though making use of a specific software, attempt uninstalling the software totally from the pc, then reinstall it and search to the application vendor’s web page to update the application to the most up-to-date model.

Be aware: Detect: Prior to uninstalling any software, remember to be guaranteed to again up any important info. Also, be guaranteed you have the essential media and item critical to reinstall the application. If you are in question, remember to look at with the application seller in advance of uninstalling.

 

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The use of many anti-virus application packages could induce your pc to lockup. Anti-virus packages occur preinstalled on most Dell Pcs, so buyers at times set up other anti-virus packages without having noticing that there is previously a single mounted. If you make a decision to set up an alternate anti-virus application, it is crucial that you 1st uninstall any other anti-virus packages that could be working on your pc.

Pick only a single anti-virus plan and reinstall it. It is not advisable to have much more than a single anti-virus application plan mounted on your pc. A number of anti-spy ware deals that do not have an AV element do not conflict and can continue being on the pc.

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Malware (virus, spy ware, so forth) can induce a Home windows pc to lock up or show up to end responding. To look at for malware on your pc and to be certain that your pc is up to day on safety application, search to Dell Awareness Foundation Write-up, “Protect Your Computer or Remove Malware in Microsoft Windows”

For just about anything virus, malware and security related we advocate the written content and films on our Stability and Antivirus website page on the Dell Assistance Web page.

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If your pc will not wake from rest or hibernate, search to Dell Awareness Foundation Write-up, “Computer Does Not Wake Up or Resume from Suspend / Hibernate Mode“.

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Microsoft Home windows has a function that is acknowledged as Technique Restore to roll again adjustments to the pc primarily based on “restore points” that are frequently scheduled by Home windows. To obtain and use this function, see the url underneath and pick out the Technique Restore selection:

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If you are even now dealing with lockups in Home windows, and the troubleshooting measures over have not solved the dilemma, there is probable an fundamental concern with the running procedure. To restore Microsoft Home windows to the authentic manufacturing unit configuration, see Dell Awareness Foundation Write-up:

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